Frequently Asked Questions
Please read our FAQ before sending us a message.
We accept payment online via Worldpay and bank transfer. When paying for an order via bank transfer please include your order number as a reference. If no order number is used as a reference, this can delay the dispatch of the order.
Our bank transfer details are as follows:
Beneficiary Bank Name: RBS BANK Account Number: 10102582 Sort Code: 161429
After placing your order, you will promptly receive an order confirmation via e-mail containing your details, order and order number.
If a certain item is out of stock, we will endeavour to contact you via the contact number or e-mail you have provided. If we are not able to get through within 1-2 days, we will refund the out of stock item and send the rest of the order as it is.
After payment has been made, an e-mail containing your invoice and order confirmation will be sent to the e-mail you have provided. A copy of the invoice will also be sent with your order.